AVENIC Returns & Exchanges
We want you to feel confident when ordering from AVENIC. Eligible items may be returned within 14 days of delivery.
Items must be unworn, unwashed, unused, and returned in their original condition with all original tags.
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible.
Final Sale
Items specifically marked as final sale, clearance merchandise, gift cards, and certain limited-release products cannot be returned or exchanged.
Because AVENIC products and sizes may have limited availability, we cannot guarantee that the same item will be available for exchange.
Cancellations
Orders may be cancelled within 15 minutes of purchase, provided the order has not entered production or fulfillment.
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Questions or Order Issues
If there is an issue with your AVENIC order, please contact us through our website and include your order number.
This policy does not limit any rights you may have under applicable consumer protection laws.